On occasion, people have trouble during checkout. If you're experiencing issues, the first step is always to try clearing the cache in your internet browser. This is where your browser stores information from sites you've visited previously.
Think of it as Spring cleaning the browser. It is a good step to perform every so often regardless. Follow the link below for specific instructions based on the browser you are using:
If you continue to experience issues, feel free to contact us at firstname.lastname@example.org or 800.759.5150 and describe the issues you are having with as much detail as possible.
Thank you for your business!